Privacy policy

This privacy policy explains what information Kprints collects when you visit kprints.com or place an order, how we use it and what choices you have.

What this privacy policy covers

It covers the information you give us when you order, write to us or send artwork, and the small amount our store collects automatically while you browse.

What we collect

• Order details: your name, email, shipping and billing address, phone number if you give it, and what you bought.
• Messages and files you send us through our forms, such as artwork for a custom run.
• Payment details, which you enter on our payment provider’s secure form. We never see or store your full card number.

How we use it

• To print, ship and support your order, and to send order and shipping emails.
• To answer your messages and prepare custom quotes and proofs.
• To prevent fraud and keep the site secure.

Who we share it with

We share only what each service needs: our payment provider, the shipping carrier and customs where required, and the companies that host our site and send our email. We do not sell your personal information.

How long we keep it

We keep order records as long as tax and accounting rules require. We delete artwork files from custom runs once your order is complete, unless you ask us to keep them for a reorder.

Cookies

Our store uses cookies to keep your cart and log you in. So turning them off may stop the checkout from working.

Your choices

You can ask for a copy of the information we hold about you, or ask us to correct or delete it, through our contact page. If this privacy policy changes, we will update this page.